Digital transformation continues to be a hot topic for businesses as it is a proven way for companies of any size to leverage innovative new technologies and significantly reduce costs, while also improving operations, performance, safety and, ultimately, the bottom line. These efforts might begin with a focus on one part of a company, but the benefits can extend throughout the organization and externally to customers and partners.
So literally, everyone wins. And in this case, that even includes an award.
Bishop-Wisecarver (BW) was recently recognized as a Manufacturing Leadership Awards 2020 winner by the National Association of Manufacturers (NAM). Miguel Danao, Vice President of Finance at BW, received the individual Digital Transformation Leadership Award for successfully leading and implementing operational changes that have resulted in significant cost and time savings in his department and throughout the company.
These changes have also given greater visibility and insights that help provide quicker, better informed support for each customer. And time that was previously spent on mundane processes around data collection has been eliminated so employees can now use their skills in other ways. Again, everyone wins.
Pamela Kan, President of Bishop-Wisecarver, shared key lessons on the winning efforts in a recent Forbes Business Council article How Small Businesses Can Embrace Digital Transformation. She encourages companies to look at the long-term goals and benefits and keep these four points in mind:
Identify the problem
Select the right transformative technology for your company/needs
Ensure team member adoption
Measure your results
BW continues to follow these guidelines as other departments within the company have started additional digital transformation efforts with the goal of providing the ultimate Signature Experience for customers. After all, satisfied customers are the greatest award of all!