Privacy Policy
What information do we collect?
We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address or phone number. You may, however, visit our site anonymously.
Like most websites, we use cookies and/or web beacons to enhance your experience, gather general visitor information, and track visits to our website. Please refer to the 'do we use cookies?' section below for information about cookies and how we use them.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
- To personalize your experience (your information helps us to better respond to your individual needs)
- To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
- To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
- To process transactions
- Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
- To administer a contest, promotion, survey or other site feature'
- To send periodic emails
- The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.
Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
Do we use cookies?
Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information)
We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.
If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders over the telephone or by contacting customer service.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
California Online Privacy Protection Act Compliance
Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.
Childrens Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
Your Consent
By using our site, you consent to our privacy policy.
Changes to our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page.
Contacting Us
If there are any questions regarding this privacy policy you may contact us using the information below.
HTTP: www.bwc.com
2104 Martin Way
Pittsburg, CA 94565
Phone: 925.439.8272
E-mail: sales@bwc.com
Bishop-Wisecarver Corporation (“BWC,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit www.bwc.com or interact with us. Although BWC operates primarily as a business-to-business (B2B) company, certain privacy laws apply to all individuals, including those acting on behalf of a business.
1. What Information Do We Collect?
We may collect the following types of personal information:
A. Information You Provide
We collect information when you:
- Register on our site
- Place an order
- Request a quote
- Subscribe to our newsletter
- Fill out a form
- Respond to a survey
- Contact us for customer service
This may include:
- Name
- Email address
- Phone number
- Company name
- Mailing or billing address
- Order or account details
- Any information you include in correspondence with us
You may browse our site without providing personal information.
B. Information Collected Automatically
Like most websites, we use cookies, web beacons, and similar technologies. We may collect:
- IP address
- Browser type and version
- Device identifiers
- Operating system
- Pages viewed and time spent
- Referring website
- Interactions with our website
See the “Do we use cookies?” section for more details.
C. Information From Third Parties
We may receive information from:
- Distributors and partner organizations
- Marketing and analytics providers
- Public business databases
We do not knowingly collect sensitive personal information (e.g., precise geolocation, financial data, biometric data).
2. What Do We Use Your Information For?
We use personal information to:
- Personalize your website experience
- Improve website performance and functionality
- Improve our customer service
- Process and fulfill orders
- Respond to inquiries and provide support
- Send order confirmations, updates, and product information
- Communicate promotions or newsletters (you may opt out at any time)
- Conduct internal analytics to improve products and services
- Maintain website security and prevent fraud
- Comply with legal and regulatory obligations
We do not sell personal information. We may “share” data for analytics or advertising purposes as defined under California law; you may opt out in our Privacy Preferences.
3. Do We Use Cookies?
Yes. Cookies are small files transferred to your device through your browser.
We use:
- Essential cookies to enable site functionality (e.g., shopping cart)
- Preference cookies to remember settings
- Analytics cookies to measure site performance
- Advertising/remarketing cookies (opt-out available)
Third-party providers (such as Google Analytics) may collect data on our behalf. They may only use information to help us operate and improve our business.
You can manage cookie settings through:
- Your browser settings
- Our Privacy Preference Center (where available)
- The “Do Not Sell or Share My Personal Information” link for California residents
If you disable cookies, some site features may not function properly.
4. Do We Disclose Information to Outside Parties?
We do not sell, trade, or rent your personal information.
We may share personal information with:
- Service providers who operate our website, IT systems, payment processes, or marketing tools
- Logistics and fulfillment partners
- Distributors or representatives involved in your order or inquiry
- Legal authorities when required to comply with law or protect safety and security
All service providers are required to maintain confidentiality and use the information only as instructed by BWC.
We may share de-identified or aggregated information for analytics or marketing.
5. Third-Party Links
Our website may contain links to third-party sites. Those sites have separate privacy policies, and we are not responsible for their content or practices. We welcome feedback about linked sites.
6. Your California Privacy Rights (CCPA/CPRA)
California residents have the right to:
- Know the categories of personal information we collect and use
- Access specific personal information we have collected
- Request deletion of personal information (subject to exceptions)
- Correct inaccurate information
- Opt out of the “sale” or “sharing” of personal information
- Limit use of sensitive personal information (we do not collect any)
- Non-discrimination for exercising these rights
To submit a request, email privacy@bwc.com or call (925) 439-8272.
A Do Not Sell or Share My Personal Information link is available on our website footer.
7. Children’s Online Privacy Protection Act (COPPA)
We do not knowingly collect any personal information from children under 13. Our website and services are intended for adults and businesses.
8. International Visitors (GDPR Considerations)
If you visit our site from the European Union, United Kingdom, or other regions with data protection laws:
- We process personal data based on legitimate interests, consent, or contractual necessity.
- You may have rights to access, correct, delete, or restrict processing of your data.
- You may withdraw consent at any time (for cookie preferences or marketing).
Requests can be made at privacy@bwc.com.
9. Data Retention
We retain personal information only as long as necessary to:
- Provide services
- Fulfill transactions
- Meet legal, tax, and regulatory obligations
- Maintain security and business integrity
10. Security
We implement technical, administrative, and physical measures designed to protect personal information from unauthorized access, disclosure, or misuse. No system is completely secure, but we maintain industry-standard safeguards.
11. Your Consent
By using our site, you agree to this Privacy Policy.
Where required by law (e.g., GDPR), we will request consent before placing non-essential cookies.
12. Changes to Our Privacy Policy
We may update this policy periodically. Changes will be posted on this page with a revised “Last Updated” date.
13. Contacting Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, you may contact us:
Bishop-Wisecarver Corporation
2104 Martin Way Pittsburg, CA 94565
Phone: (925) 439-8272
Email: privacy@bwc.com
Website: www.bwc.com
